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Finding participants for user research - Service Manual (GOV.UK)

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It’s also important to do research with all the different kinds of people who may need your service, including those who: have disabilities or use assistive technologies; have limited digital skills or poor literacy; and may need help to use your service.

Useful advice regarding user research from covering how to define participant criteria, find participants for research and handle incentives.

(via @paddyduke)

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